Reservation and bail

The tenant and driver or additional drivers will have to be older than 25 fulfilled years and with a minimal antiquity of two years of  a Class B driving license, not expired and in effect. The motorhome will not be able to be withdrawn by another person who is not the tenant.It’s obligatory to present the I.D. documents of the tenant and the other possible drivers at the beginning of the rental, likewise the lessor could demand, if he considers necessary, any other type of I.D. document. .

To confirm the reservation is indispensable to pay 30 % of the total rental amount through bank transfer. Without the above mentioned anticipation and without the lessor email answer confirmation, the reservation will not be confirmed. The above mentioned payment will suppose the acceptance of each and every of the rental general conditions.

To withdraw the motorhome, a rental contract will have to be signed, and it will have to be paid the totality of the rental amount previously or in the same act (in cash, with card type VISA/Mastercard, or with bank check), as  well as the 600 € bail (paid only with a  credit card VISA/Mastercard), that will  be returned when lessor checks that everything is in perfect condition. The lessor has 7 days for the correct checking, counting since the moment the tenant returns the motorhome.
The mileage is unlimited, except the 3 day rentals that includes 900km. The mileage excess will be invoiced for 0.3 €/km when you return the motorhome.
In case of detecting breaks or damages due to an evil use, the lessor´s person in charge will determine the amount to be deducted from the 600 € bail delivered by the tenant.

Annulation

• More than 30 days before the beginning date, will penalize 25 % of the reservation.

• Between 30 and 15 days before, will penalize 50 % of the reservation.
• Between 14 and 7 days before, will penalize 75 % of the reservation.
• If tenant communicates in the 6 previous days to rental beginning or If tenant doesn´t present on the expected date, it will
• suppose the total loss of the amount of the reservation (100 %) and the annulation of the contract.
• Any not used rental period will not be an objection for asking any refund. 

Assurance

The motorhome has an all risk insurance with a 600 € franchise and 24 h. on road assistance. In case of accident are chargeable to the tenant, only the cost of the own damages up to the limit of the amount of the franchise (600 €), except that the culprit is a third, properly completed and signed by both parts.

The vehicle on road assistance policy is just only for Europe and riverside countries of the Mediterranean. It’s expressly prohibited to travel to any other country that is not inside the borders before mentioned; it’s also prohibited to travel to any country in war or with warlike conflicts. In case of wishing to travel to any riverside country of the Mediterranean out of Europe (Morocco, Turkey …) is an obligation to communicate it to the lessor for his approval and to carry out the legal steps to be able to realize the mentioned trip. Any accident that happened will have to be notified to the lessor  in the following 12 hours, in opposite case, the tenant will accept the decision of the insurance company and will be responsible for the prejudices that the lessor company could support as consequence of the repair or retention of the vehicle.
It will be of exclusive account of the tenant the civil responsibilities that stem from facts or circumstances not contemplated like included in the policy.
As the laws authorize, the lessor will not be responsible neither for the damages or prejudices suffered by the tenant or third ones on the occasion of the use and operation of the vehicle, nor for the loss or theft of the goods left inside the vehicle.
The tenant will take charge of the payment in case of break, fire or theft of the complements or extras that have been rented to the lessor and which are not included in the basic equipment of the motorhome. Example: bicycle carrier, TV, DVD, chairs, tables …

Cleaning

The motorhome is delivered totally cleaned, both outside and inside and ready to use, and it must be returned in the same conditions and with the dirty water and W.C. tank emptied. In opposite case, 60 € will be discounted of the bail in respect of cleanliness.

Fines and sanctions

The vehicle will be destined to a normal use, not being able to transport any more persons of the allowed ones, being prohibited expressly to the tenant to destine it to contests or races, to transport goods, to push or to tow any vehicle or object, to yield the use to third, to help delinquents, to lead the vehicle out of the roads and to drive under the effects of alcohol or drugs.
The tenant is obliged to respect the established procedure, as well as the traffic regulations. He/she will answer to any sanction or fine by disrespecting the valid disposals that was imposed to him or her, having the same responsibility supposing that the vehicle was retained or impeded by his fault, running at his or her charge all the expenses and prejudices of the lessor company including the out of a job profit of the business during the time that lasted the immobilization.

Damages

The motorhome and the extras submit to the tenant in perfect conditions, being checked properly before every delivery. The tenant will have to take care of the rented goods, reading properly the instructions and user´s guides and will have to drive the motorhome with the major diligence and care, answering of any deterioration derived from a defective, neglectful or rash driving. In case of break, damage or symptom of breakdown, the tenant will have to notify the fact obligatorily to the lessor in the following 12 hours to the problem appreciation. This notification performs vital importance. NOT notification will be able to harm the delivery in time to the following tenant, for what the lessor will be able to demand from him or her, the amount corresponding to 1 rental day.
The tenant will have to preserve always in his or her possession the documentation and keys of the vehicle, without being able to leave them inside the motorhome. The tenant will take charge making always the vehicle closed. The keys loss will carry the payment of 125 € for the tenant.
All the vehicle windows (with cabin exception) will have to remain closed on road as the transoms. The assurance does not cover the carelessness.
The fact of filling the drinkable water tank with fuel, or to fill the fuel tank with drinkable water, will imply the total loss of the deposited bail.
The assurance does not cover the damages caused by negligence or recklessness of the user. This spreads to the damages that could be caused if it is circulated by tracks of land in poor condition or by sand. Remember that a motorhome is not one 4x4 and is not prepared to circulate along this type of tracks.

Costs of fuel and maintenance

The vehicle submits with all maintenance and engine review carried out. When tour duration or road conditions they advise it, the tenant will carry out the necessary maintenance operations at the expense of the lessor, refunding him or her, this amount.
Fuel costs are chargeable to the tenant, and he or she must leave the fuel deposit completely full to the delivery, as he or she collected it. In opposite case, the difference will be invoiced by a charge of 6 Euros by the filling service. The maintenance costs, change of oil and others corresponds to the lessor, being an obligation of the tenant, to verify the water and oil levels and the pressure of the tyres every 1000 km. For +5000 km rentals, the tenant will have to consult the maintenance conditions with the lessor.

Any +150 € repair will have to be authorized by the lessor, returning this amount to the tenant when vehicle is delivered. Below 150€, the tenant will be able to realize the payment directly without any lessor permission.
It will be necessary, in both cases, the presentation of an official invoice with the lessor´s data. In opposite case it will not be possible demand any refund.
The vehicle submits with the tyres in perfect condition. In case of prick or break of any tyre during the rental period, the tenant will take charge of the above mentioned cost, without any possibility of claiming the refund of the above mentioned payment to the lessor.

Delivery, return and not used periods

The delivery and return of the motorhome will be carried out at the lessor´s adress, being the date and the hour agreed in the rental contract. For any delivery out of the agreed schedule or the agreed place with the lessor, the tenant will have to pay 20 € + 5 % I.G.I.C. for every excess or displacement hour. The return of the vehicle, in all the cases, will not be able to overcome  12:00 of the midday of the following day to the contracted one. Until this hour (12:00pm +1day), the delay will be invoiced for hours in the delivery. The not authorized delays will be penalized with a daily triple rate applied normally from 12:00 p.m. of the following day to the foreseen return date.
If the tenant wanted to extend the contracted rental duration, it will have to communicate it to the lessor who will confirm or not the extension according to his availabilities.
Not used rental periods or returning the vehicle before the rental end, they will not suppose any refund to the tenant.

The motorhomes are delivered in perfect functioning conditions, therefore, the break or evil functioning of the vehicle during the rent, it will not give the right to any indemnification.
In case any kind of fortuitous accident could happen during your rental, preventing the continuation of your vacations, the contract will be cancelled immediately, and there is no kind of refund for remaining rental days.
If by lessor´s foreign motives, such as breakdown, accidents or major force, it was not possible to deliver the motorhome in the indicated day, the tenant will be only able to claim the paid reservation to the lessor, not giving right to any indemnification.
Motorhomes Fuerteventura saves himself the right to modify the rented vehicle by another one of the same category or superior up to the same day of the deliveryy.
For the resolution of differences derived from the interpretation or application of the conditions contained in this document, both parts surrender to the jurisdiction and competition of the courts of Puerto del Rosario with express resignation of any another jurisdiction.